Crisis & Recall Services - Food Safety
What is a Food Safety Crisis? It is any unplanned event that triggers a real, or perceived, threat to the safety, health, or environment of consumers, customers or employees.
If a crisis, such as a recall, is not handled well, it will not only impact those who have been involved, but also have a negative impact on a company's reputation—ultimately resulting in lower sales and/or lower stock prices. In some cases, it may put the very survival of a company at risk.
The best time to plan for a Crisis is before it occurs—not when it is occurring. With proper planning, training and testing of the program, a crisis can be managed to minimize the short and long-term negative effects.
EHA Consulting Group can help you adequately plan for the Crisis Situation. This type of assistance can include any or all of the following activities:
- Conduct a Crisis and/or Recall Readiness Check-Up—based on an existing plan
- Develop the entire plan (notification activities/protocols/procedures) through Technical Support, Public Relations, and simulation exercises to test the plan
Should your company have a Crisis, EHA is ready to assist you on a 24/7 basis, including:
- Serving as a Member of the Crisis and/ or Recall Team
- Working with your internal groups to identify what caused the crisis
- Interfacing with Regulatory Agencies (Federal, State, Local)
- Serving as experts on technical subjects
- Epidemiological Expertise
- Litigation Support
- Public Relations
Contact us to find out more about our services and how we can help you protect your company.